Effective date: July 24, 2026
PUMBAA E-Drive respects the privacy of customers, suppliers, partners and website visitors. This policy explains how information is collected and used when you visit our website or contact us about electric drive products and projects.
Information We Collect
We may collect information you submit through inquiry forms, email, telephone or other contact channels, including your name, company, email address, phone number, country, vehicle or application details, technical requirements and message content.
Our web server may also record technical information such as IP address, browser type, device type, referring page, requested pages and timestamps for security, troubleshooting and performance purposes.
How We Use Information
- Respond to product, engineering and quotation inquiries.
- Evaluate vehicle applications and technical matching requirements.
- Prepare commercial communications and requested documentation.
- Operate, secure and improve the website.
- Meet applicable legal, accounting and compliance obligations.
Cookies and Analytics
The website may use essential cookies required for security, form operation and basic functionality. If analytics or marketing tools are introduced, consent controls will be provided where required by applicable law. You can also control cookies through your browser settings.
How We Share Information
We do not sell personal information. Information may be shared only with service providers that support website hosting, email delivery, security, analytics or project fulfillment, and only to the extent needed for those services. We may also disclose information when required by law or to protect legitimate legal rights.
Data Retention and Security
We keep inquiry and project information only for as long as reasonably necessary for communication, quotation, technical support, business records and legal obligations. Reasonable administrative and technical safeguards are used to reduce the risk of unauthorized access, loss or misuse.
International Communications
Because PUMBAA serves international B2B customers, information you provide may be processed in countries other than your own. We take reasonable steps to protect that information during business communication and service delivery.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion or restriction of personal information. You may also withdraw consent or object to certain processing where applicable. Requests will be reviewed subject to identity verification and legal retention requirements.
Third-Party Links
Our website may link to external websites or social platforms. Their privacy practices are governed by their own policies, and PUMBAA is not responsible for third-party content or privacy controls.
Policy Updates
We may update this policy when website functions, business practices or legal requirements change. The effective date above indicates the latest published version.
Contact Us
For privacy questions or requests, contact PUMBAA E-Drive at sales@pumbaaev.com or +86 150 8489 3098.
No.18, Shajiao Xinxing Road, Humen Town, Dongguan City, Guangdong Province, China.